You must have a current E.L. Reinhardt Company, Inc. open account to purchase product from E.L. Reinhardt Company, Inc. ("elreinhardt.com")

PRICES:

Prices are subject to change without notice.

Pricing errors are subject to corrections.

Prices on quoted/bid merchandise will be valid for 30 days unless specified.

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CREDIT TERMS:  NO MINIMUM ORDER

Net 30 days, with approved credit application. We accept American Express, Discover, Master Card, and Visa credit cards. Each account if approved will be given a credit limit. When the approved credit limit has been exceeded, no credit will be extended until the amount due is within the credit limit, if you wish to increase your credit limit, you must have it approved by our credit department prior to the shipment of any additional merchandise. Any account 60 days or older from the original invoice date will be considered in default. Finance charge will be assessed after 61days from original invoice date. The current rate of 1-1/2% per month, $2.00 Minimum, 18% annually. If account remains in default for 90 days from the original invoice date, your account maybe sent to our collection agency, the account will be responsible for all attorney fees, andcollection costs incurred during the collection process of the delinquent account..

FREIGHT:  E. L. Reinhardt Company charges freight on ALL shipments

STOCK ITEMS:

Part numbers and/or manufacturers shown in this catalog are subject to substitution, number change, non-stocked or obsolete without notice. You maybe notified at the time you place your order, via your invoice, or packing slip of merchandise not in stock. You can specify: DO NOT BACKORDER.

NON-STOCK ITEMS: Special orders for non-stock items will be allowed for approved credit accounts only. For new or non-approved credit accounts, items must be paid by credit card. Non-stock items once ordered by us to the manufacture CANNOT BE CANCELLED.

RETURNS:

We cannot be responsible for customer ordering error. If a return of product is needed, please follow these directions:

1. A return good authorization number (RGA) must be issued. RGA numbers will be issued by one of our sales people. Unauthorized returns will not be accepted,

2. A copy of the invoice originally issued for merchandise being returned must accompany the merchandise. The customer will pay freight charges unless authorized by our sales people.

3. Returned merchandise must be in perfect selling condition and in unmarked/unstickered original package. If carded merchandise is opened, no credit will be issued.

Stock Items:  0 – 10 days from date of sale 0% restock charge. 11 – 30 days from date of sale 15% restock charge.  31 + days from date of sale 25% restock charge.

ELECTRICAL PRODUCTS WARRANTY OR REPAIR RETURNS: If electrical products need to be returned for warranty or repair, that product manufacturer’s policy will be used.  Due to the different policies from these manufacturers, we will not supply replacement hardware while electrical product is being returned to that manufacturer while warranty or repair is being processed.